Troubleshooting is a method of identifying and resolving problems in complicated equipment, electronics, computers, and software systems. Gathering information about the problem, such as an unwanted behaviour or a lack of intended functionality, is the first stage in troubleshooting.
The use of a logical and methodical approach to problem solving is critical for successful resolution. While expertise is valuable when it comes to problem solving, following a troubleshooting model will help you be more productive and efficient.
There are four stages to the troubleshooting process: awareness, confirmation, identification, and resolution.
It enables you to swiftly identify and correct the immediate cause of failure, as well as guide you to the root of the problem and a long-term resolution.
Typically, troubleshooting is used to fix something that has abruptly ceased working, because its historical condition shapes assumptions about how it will behave in the future. As a result, the initial focus is frequently on recent modifications to the technology or its surroundings.